Terms of use


Welcome to PhMaya, your go-to online casino for exciting games and the chance to win real money. As with any online platform, it is important to understand the terms of use before diving into the fun. In this article, we will break down the PhMaya Terms of Use to ensure that you have a safe and enjoyable gaming experience. From who can play on the site to game rules and responsibilities, let’s take a closer look at what you need to know.


First and foremost, by accessing or using the PHMAYA.NET.PH website (we, us, our, PhMaya, Ph Maya, PhMaya ph, PhMaya com, PhMaya vip, PhMaya online, PhMaya club, PhMaya casino, PhMaya online casino, PhMaya net ph, online casino, online casino real money, Philippines online casino real money,) and its services (the Services, Slot Games, Fishing Games, Poker Games, Sports Betting), you agree to be bound by these Terms of Use. These Terms govern your access to and use of the Site and the Services. If you do not agree to these Terms, please do not access or use the Site or the Services.

PhMaya operates under the laws of the Philippines and is licensed by the Philippine Amusement and Gaming Corporation. It is essential to note that playing on the site is strictly prohibited for persons under the age of 18 years old. Additionally, players must be resident in a country where online gambling is legal. If you are unsure about the legality of online gambling in your country, it is best to check with your local authorities.

Who can play

As mentioned, to play on PhMaya, you must be at least 18 years of age and of legal age to enter into a binding contract. You must also be a resident of a country where online gambling is legal. This requirement ensures that all players are of legal age and are eligible to participate in online gambling activities. PhMaya reserves the right to request proof of identity and age from players to ensure compliance with this rule.

Fees and taxes

At PhMaya, there are no fees to play on the site. However, as with any form of gambling, you may be responsible for paying taxes on any winnings. It is essential to consult with your local tax authorities to determine if you are liable for any taxes on your winnings. It is the player’s responsibility to report and pay any applicable taxes on their earnings.

Game rules

Before playing any game on PhMaya, it is crucial to read and understand the game rules. The game rules for each game are available on the Site and can also be accessed during gameplay. It is the player’s responsibility to be familiar with the game rules and comply with them while playing. By playing a game, you agree to be bound by the game rules.

At PhMaya, we strive to provide a fair and transparent gaming experience for all our users. Our games are regularly audited to ensure fairness and compliance with regulations. If you have any questions or concerns about the game rules, please do not hesitate to contact us for clarification.

Use of player account

To play on PhMaya, you will need to create a player account. This account is for your personal use only and should not be shared with anyone else. You are responsible for all activity that occurs on your player account, including any unauthorized use. In case of any suspicious activity or unauthorized access to your account, please notify us immediately.

Player Responsibility

We take the issue of responsible gambling seriously at PhMaya, and we expect our players to do the same. We urge our users to gamble within their means and not spend more money than they can afford to lose. Gambling should always be seen as a form of entertainment rather than a way to make money. Players are encouraged to set limits on their spending and seek help if they feel that their gambling habits are becoming problematic.

Registration and opening of your member account

To open a player account on PhMaya, you will need to provide accurate and up-to-date information about yourself. This information includes your name, date of birth, contact details, and any other relevant information requested during the registration process. It is essential to ensure that all information provided is correct and accurate to avoid any issues with your account in the future.

Once your account is verified, you will have access to all the features and games on PhMaya. You must keep your login details safe and not share them with anyone else. Any losses or damages arising from unauthorized use of your account will be your responsibility.

Inactive accounts

If your player account remains inactive for a period of 12 months or more, PhMaya reserves the right to close your account and refund any remaining funds. Inactivity is defined as no transactions taking place within the account, including deposits, withdrawals, and gameplay. If you wish to reactivate your account after it has been closed, please contact us for further assistance.


We value our users’ feedback and strive to provide the best possible experience on PhMaya. However, we understand that sometimes issues may arise that require attention. If you have any complaints or concerns about your experience on PhMaya, please do not hesitate to reach out to our customer support team. We will do our best to resolve any issues promptly.

Suspension / cancellation of player’s account

In certain circumstances, PhMaya reserves the right to suspend or cancel a player’s account. This decision may be made if there is evidence of fraudulent activity, violation of the Terms of Use, or any other form of misconduct. In such cases, any winnings and remaining funds in the account may be forfeited.


To play on PhMaya, you will need to make a deposit into your player account. We offer a variety of secure and convenient payment options for our users. These include bank transfers, credit/debit cards, and e-wallets. Please note that some payment methods may have transaction fees, which will be clearly stated during the deposit process.

It is important to note that deposits on PhMaya are non-refundable. We recommend that players carefully consider their deposit amounts and play responsibly.


At PhMaya, we understand the importance of easy and fast withdrawals for our users. We strive to process all withdrawal requests within 24 hours, but it may take up to 3 working days for the funds to reflect in your account. Please note that withdrawals may be subject to verification checks, and additional documentation may be requested before the withdrawal can be processed.

We also have a strict anti-money laundering policy in place, and any suspicious or fraudulent activity may result in delays in processing withdrawals. In such cases, we may request additional information from the player to ensure compliance with regulations.

Contact us

At PhMaya, we have a dedicated customer support team available to assist you with any queries or concerns. You can contact us via email, live chat, or phone, and we will do our best to provide prompt and helpful responses. We value our users’ feedback and are always looking for ways to improve our services.


In conclusion, playing on PhMaya can be a fun and exciting experience, but it is essential to understand and comply with the Terms of Use. By following the rules and playing responsibly, you can enjoy all that PhMaya has to offer while ensuring a safe and fair gaming environment for yourself and others. Remember to gamble within your means, and if you ever feel that you need help with your gambling habits, please do not hesitate to reach out for assistance. Happy gaming!

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